Control every stage of operational work
Plan, assign and manage field and service work from initial request through execution, evidence capture, review and final approval. Valid Workflows connects office teams, field workers, contractors and reviewers in one controlled process.
Disconnected operations create delays, risk and unnecessary cost.
Operational work should not be considered complete simply because a task status has changed. It should be complete only when the required work has been performed, the evidence has been captured and the outcome has been reviewed and approved.
One connected system for planning, delivering and verifying operational work.
Valid Workflows helps organisations create repeatable processes for field work, service delivery and operational compliance. Build reusable workflows that define every stage of delivery, including the activities to complete, the people responsible, the forms to submit, the evidence to capture and the approvals required.
From the initial work request to final handover, every activity, update, submission and decision remains visible and traceable.
How it works
1. Configure
Define the stages, activities, forms, requirements, and rules.
2. Create & Assign
Select workflow, add job info and assign to employees or contractors.
3. Complete
Workers access instructions, forms, and capture evidence via mobile.
4. Review
Supervisors assess submissions, request changes, or approve stages.
5. Verify
Work is approved, closed and handed over with a complete audit record.
Valid Fibre. Powered by Valid Workflows.
Manage surveys, installations, remedial work, evidence packs, contractor delivery and customer handovers through a single unified process tailored specifically for the telecommunications and fibre industry.
- Survey capture and validation
- Build packs and splice records
- As-built evidence collection
- Handover pack generation
Built for everyone involved in operational delivery.
Valid Workflows connects the people planning the work, the people completing it and the people responsible for reviewing and approving the outcome.
Operations managers
Plan work, monitor delivery and maintain visibility across teams, locations and workflows.
Work coordinators
Create work, assign responsibilities, manage deadlines and respond to changing priorities.
Field engineers
Access instructions, complete activities and capture evidence directly from the field.
Service teams
Manage installations, maintenance, inspections, repairs and recurring service activities.
Contractors
Receive assigned work, follow standard requirements and submit consistent evidence.
Supervisors
Monitor progress, support field teams and confirm work has been completed to the required standard.
Compliance teams
Review evidence, identify non-conformances and maintain complete records for audits.
Clients & reviewers
Review completed work, provide feedback and approve final delivery or handover.
See Valid Workflows in action.
A 30-minute walkthrough building a complete workflow live.